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This is a 3 page paper that provides an overview of information systems in business. The advantages and pitfalls are analyzed in four case study responses. Bibliography lists 2 sources.
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3 pages (~225 words per page)
File: KW60_KFcasst5.doc
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listed below. Citation styles constantly change, and these examples may not contain the most recent updates. Business Case Studies in Information Systems , 3/2011 VISIT
/aftersale.htm--properly! The Worst Data Theft Ever? In 2008, security weaknesses at a number of major retailers resulted in the theft of
some 41 million credit card numbers, at a potential cost of $1 billion over five years. These weaknesses included poor security on wireless transmissions, and a lack of sufficient intrusion
detection on databases. An audit of the current technological standards employed by competitors would have revealed technological and organizational factors behind these weaknesses, such as the use of WEP encryption
over the newer WAP system, and superior organizational rules to protect transmission of data. The business impact because of this lost data was catastrophic. For TJX, the loss of customer
trust and loyalty was major and the company has had to spend around $24 million to recoup losses. Consumers fared worse with many millions of dollars worth of fraudulent charges
impacting their credit. Banks may have to pay nearly $1 billion dollars to recoup these losses and provide customers with new cards. Liability in this issue should rest solely with
TJX, as it was their failure to encrypt and protect sensitive data that caused the issues to begin with. To their credit however, TJX has since been effective at implementing
tighter security controls that will prevent leaks of data through wireless networks in the future. For instance, network access now requires personal authorization, and there is no transmission of material
outside of a thoroughly encrypted network. Database intrusion alerts management to potential issues as early as possible. Can Salesforce.com On-Demand Remain in Demand? Salesforce.com, an
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