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This 4 page paper reviews a theory presented by Malcolm Gladwell in his book Outliers which delineates how cultural communication problems can result in aviation disasters. Bibliography lists 6 sources.
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4 pages (~225 words per page)
File: AM2_PP685902.doc
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listed below. Citation styles constantly change, and these examples may not contain the most recent updates. The Ethnic Theory of Plane
Crashes Research Compiled by 2/2011 Please
867 Humans, by their very nature, are not infallible. Often,
however, the errors that we make are preventable. Careful analysis of past disasters allows us to implement measures which can prevent future disasters. No better examples exist than
in aviation. According to the "Ethnic Theory of Plane Crashes" presented by author Malcolm Gladwell in his book "Outliers: The Story of Success", more than one aviation disaster
has been linked to ethnic differences that result not just in poor communication because of language differences but also hierarchical differences between people! Each of these problems can result
in errors being made and lives being lost. Research has indicated that many aviation accidents relate pilot error. Miscommunication is one of
the primary reasons for these errors. That miscommunication can occur between the pilots themselves and/or between the pilot and ground crew. Cultural differences sometimes translate into one of
the other party not being able to adequately express themselves and/or to understand the language being spoken by the other. Runway
incursions are among the more common aviation disasters and often they can be blamed on poor cultural interaction. In 2004 in the U.S. alone, there were 327 runway incursions
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