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Essay / Research Paper Abstract
This 5 page paper delves into the world of the restaurant or inn manager. Communication skills, inclusive of written communication, are discussed. Bibliography lists 6 sources.
Page Count:
5 pages (~225 words per page)
File: RT13_SA306rc.rtf
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Unformatted sample text from the term paper:
awry or smoothly when viewing television shows like The Gilmore Girls where Laurelie frantically tries to pull a meal together, or on Friends as characters sit in Central Perk while
the coffee shop seems to almost run itself. In real life, restaurant management incorporates a bit of know how in terms of communicating with customers, being able to write a
simple advertisement or converse with copywriters, and using communication skills to coordinate the various services and supplies needed to run a restaurant or inn. Interestingly, while verbal and written communication
is paramount in the business, nonverbal communication can be important as well. An interview with Keith Reinhard reveals that logos are important and this food service executive claims that
Western cultures do not place enough emphasis on icons or nonverbal forms or communication ("Fundamental" 37). He adds that the Japanese tend to be suspicious of words as
there are so many interpretations of them (37). Pictures or icons are quite clear in meaning and the executive suggests studying these a bit more (37). Yet, while logos
and such are a nice addition to a menu, or on a glass window, restaurant or hotel managers need written communication skills for a variety of purposes. One obvious
reason why a restaurateur would need writing skills is to create menus. Menus do help to create a restaurants ambiance as well as level of sophistication (Parseghian 40). They
also help to set prices (40). While some managers may worry that the people will only vie toward the familiar, the truth is that people may assume an item
with an unfamiliar name is new and exciting (40). Interestingly, some menu writers have assumed that all of their customers are culinary savvy and utilize cooking terms or unusual ingredients
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