Sample Essay on:
AN OVERVIEW OF COMMUNICATIONS IN ORGANIZATIONS

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Essay / Research Paper Abstract

This 4-page paper focuses on types of communications within organizations. Bibliography lists two sources.

Page Count:

4 pages (~225 words per page)

File: AS43_MTcommorga.rtf

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Unformatted sample text from the term paper:

ball-bearing manufacturer. The customer wants to place an order, and the sales manager says theyre on the way. An hour later, the ball-bearing production coordinator calls the customer, telling the customer that the order is backlogged, and the customer will have to wait a few weeks for it. "Your sale guy told me that the ball bearings would be shipped immediately," says the justifiably irate customer. "Ive already set up the production line for them." "He never said anything to me," the coordinator sniffs. "Dont you guys ever talk to each other?" the customer yells. The coordinator glances across the floor to the sales managers cubicle. Though they sit a few yards from each other, the production coordinator and sales manager rarely talk face-to-face. "Uh, well get it worked out," says the ball-bearing coordinator. He hurriedly hangs up the phone and pounds out an e-mail to the sales manager. After an e-mail exchange lasting the better part of two hours, sales manager and production coordinator are on the same page. Though this scenario may seem amusing, its unfortunately the state of organizational communication these days. People who sit mere feet from one another dont communicate what they should. And when they do communicate, its not face-to-face, but through e-mail (or memos). In the above example, what probably could have been resolved in a 10-minute discussion took two hours to get completed. A lack of communication in an organization ends up taking a lot of time and doesnt make the organization very efficient. ...

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