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Essay / Research Paper Abstract
A 3 page paper that identifies the many different areas in operations management and the many functions and roles of that manager. The writer identifies one role as most important, increasing productivity, and one idea to improve that area. Bibliography lists 2 sources.
Page Count:
3 pages (~225 words per page)
File: ME12_PGhlcop0.rtf
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Unformatted sample text from the term paper:
citation methods listed below. Citation styles constantly change, and these examples may not contain the most recent updates.?? HEALTH CARE OPERATIONS MANAGEMENT Research compiled for The Paper
Store, , August 2010 properly! Health care operations management is comprised of four large categories.
These are Business Logistics/Supply Chain management; Financial m management; Process and quality improvement; and Technology and optimization (Langabeer, 2008). The functions of operation management in health care are vast and
diverse. Again, these functions are broad categories that include many different tasks. The major functions are: workflow process; physical layout; capacity design and planning; staffing levels and productivity management; supply
chain and logistics management; quality, and planning and process improvement (Langabeer, 2008). In other words, operations management is about everything it takes to run the organization. The operations managers goal
then is to assure everything runs smoothly with high quality products and services. The specific roles of the operations manager include reducing costs, improving logistical flow and increasing stability, improving
productivity, providing higher quality services, and improving business processes (Langabeer, 2008). These roles may be compared with the four general roles for all managers which are planning, organizing, leading and
controlling (Langabeer, 2008). There are also informational roles, decisional roles and interpersonal roles that all managers perform. Langabeer (2008) said that improving productivity is "one of the most vital
roles of an operations manager" (p. 11). This inherently includes providing the highest quality services as possible in order to gain excellent customer satisfaction. If customers are not satisfied, they
will go someplace else. Worse, they will tell everyone they know that the service they received at that health care facility was terrible. One area where most operations management
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