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Essay / Research Paper Abstract
This 9 page paper looks at systems approach to conflict management; what it is and how it may be used. The paper outlines the theory and the practice before considering the Brett, Goldberg and Ury model of design for use with dispute resolutions in different situations. The bibliography cites 15 sources.
Page Count:
9 pages (~225 words per page)
File: TS14_TEconflict.rtf
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Unformatted sample text from the term paper:
and employers (Kirtman and Minkoff, 1993). However, conflict is not always a negative force, it is through conflict that many positive changes have occurred at social and corporate levels. Many
examples of conflict have been seen, from industrial disputes where resolutions have created better working conditions for employees and improved long term productivity to board room deputes where conflict has
also acted as a motivator, as seen with Eisner and his days as the Disney CEO. Were conflict is having negative impacts
there are opportunities to examine the conflict, as it is often noted that the conflict is not the problem, it is merely a symptom of the problem and to result
the issues the cause of the conflict needs to be tackled. One approach that has been talked about in management literature includes systems approach to conflict management, this is not
a new method to resolve conflict, but it is the conceptualisation of methods that may have been used with instinct or common sense, placing them in a more understandable framework
usually with set stages or steps to follow in order to reach a satisfactory solution (Friedman, 2006). There will be commonalities including the collection of data analysis and exploration of
the alternatives, invariability this looks for a win-win solution (Friedman, 2006, Kassab et al, 2006). In effect this is the application of systems thinking to conflict resolution, to explore this
we can consider what is meant by systems thinking and the lessons and framework this can apply to conflict resolution. Systems thinking
is an approach to examine a problem logically, this may be with hard systems thinking or soft systems thinking. Hard systems thinking is a model that is used to solve
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