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Essay / Research Paper Abstract
Social processes are often over looked when knowledge management is considered. This 6 page paper considers the role of social process, looking first at the general roe social processes server in an organization, such as creating or influencing culture. The paper then considers the role that information and communications technology plays and the advantages and difficulties it present before considering how and why social processes should be given a greater emphasis. The bibliography cites 8 sources.
Page Count:
20 pages (~225 words per page)
File: TS14_TEICTKM1.rtf
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Unformatted sample text from the term paper:
and the interaction of the different actors within the organisation. The knowledge may be a source of competitive advantage and seen as the essential part of the process, but without
the social process it may be argued that the knowledge would have little, if any value, as the knowledge would remain only as potential that is unrealised. If we
look at the management of knowledge we can therefore argue that it is the understanding of the social processes that is more important than the understanding of the technology, as
the management of the social process can lead to effective knowledge management. However, management of only the ICT processes may result in data and information that is not utilized
to add value to the organization. 2. Social Processes and Knowledge The social processes and knowledge management overlap, they both take place in a seamless manner and the social processes
are often forgotten or seen as invisible taking place are a part of the culture. However, to consider whether social processes really are more important than the ICT we need
to look at the processes separately. 2.1 The Role of Social Process in an Organization Social processes are the ways in which interaction takes place and arte key to
the formation of culture within an organization. Social process take place regardless so whether they are managed or ignored and will impact on the culture for the better or for
worse. Culture is a very subjective and intangible aspect of human interaction and social structure. It is the way in which
society operates on an interpersonal level and as such it an intangible which can be difficult to isolate. Just as when travelling the world cultural differences can be seen between
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