Sample Essay on:
Management At Three Major Airlines

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Essay / Research Paper Abstract

A 9 page paper discussing the similarities and the management philosophies of American, United and Delta. All old, established companies, they are the three leaders of the US airline industry in terms of total revenues. Neither was profitable until the federal government authorized air mail by private carrier in 1925, and all three operate with only an uneasy peace with their pilots. The paper asks whether any of the three practices TQM, and concludes, based on the company-as-hostage stance of the pilots, that they do not. Bibliography lists 12 sources.

Page Count:

9 pages (~225 words per page)

File: D0_3Airline.rtf

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Unformatted sample text from the term paper:

today would be a very different entity than what we presently have. The same is true with most of the oldest airline companies in the country. World War I brought the use of the airplane into full acceptance as something other than a toy of the bored and wealthy. By the early 1920s, there had been several attempts at establishing passenger air travel, but none of the early companies were successful. The governments contribution was the enactment of a bill in 1925 that legalized and regulated air delivery of the mail entrusted to the US Postal Service. The bill allowed the Postal Service to contract with commercial carriers for the air transport of mail, ensuring the profitability of three of the airlines that would become todays Delta, United and American carriers. The three forerunning companies were foundering in 1925; mail transport saved them all. Delta Air Lines Currently the countrys third-largest airline in terms of total revenue, Delta Air Lines is headquartered in Atlanta and has more than 63,000 employees worldwide. All of the major airlines suffered nearly crippling losses in the early 1990s, and Delta was no exception. The company has only recently returned to profitability, but reported an annual growth rate of 9.1 percent for the fiscal year ended June, 1997, for total revenues of $13,590,000. Until the fall of 1996, Deltas stock value growth had been flat as the company searched for a permanent direction. The board conducted a search of nearly six months duration for a new CEO. There was no shortage of qualified candidates; the problem faced by the board was in convincing someone to actually accept the job (Ho H05). After Leo Mullin was appointed CEO, the stock dropped slightly for the ...

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