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Essay / Research Paper Abstract
8 pages in length. In todays international business community, the pursuit of and quest for quality is essential; managers and employess must be focused and determined to work together as a team. As such, organzations must make a financial commitment to implementing and improving Total Quality Management (TQM) techniques. Utilizing Feigenbaum's cost of quality techniques, Demings' approach to Total Quality Management and Six Sigma, it becomes clear the extent to which organizations must invest in both the monetary and lastingness aspects of improving their employee base. Bibliography lists 14 sources.
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8 pages (~225 words per page)
File: LM1_TLCCostQ.rtf
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financial commitment to implementing and improving Total Quality Management (TQM) techniques. Utilizing Feigenbaums cost of quality techniques, Demings Total Quality Management and Six Sigma, it becomes clear the extent
to which organizations must invest in both the monetary and lastingness aspects of improving their employee base. "Today, we not only recognize the measurability of quality costs but that
these costs are central to the management and engineering of modern total quality control as well as to the business strategy planning of companies and plants" (Feigenbaum, 1991, p. PG).
In what has been described as a method of management that stresses its focal point -- and bottom line -- on utmost quality, there are a number of considerations with
regard to the implementation of TQM. Understanding the implications of TQM is the first barrier to overcome if one is to truly reap the benefits of this relatively new
and untapped business strategy. In assessing just what TQM represents in the workplace, it is important for corporate trainers to consider the following qualifications of definition: "Total quality
control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the various groups in an organisation so as to enable production and service
at the most economical levels which allow full customer satisfaction" (Feigenbaum, 1999). The current trend within the fundamental basis of corporate business
operations is to establish a sense of empowerment, both from within and without the company, so as to implement an effectively working TQM program. However, in order to achieve
the highest plateau in relation to quality, an organizations culture must first be identified, addressed and then consolidated if it lacks the necessary characteristics inherent to TQM. The inherent
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