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Essay / Research Paper Abstract
This 11 page paper gives an outline regarding the way training may be undertaken. The paper starts with an outline of how to prepare and undertake training. The second part of the paper looks at the underlying theory, such as Kolbs learning cycle and the need to win over the commitment of those being trained. The bibliography cites 11 sources.
Page Count:
11 pages (~225 words per page)
File: TS14_TEguidtrain.rtf
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Unformatted sample text from the term paper:
employees, this means there will be training required for the different manufacturing processes as well as training for the administration staff in customer services and management in dealing with people.
There needs to be a basic approach, this to determine what training is needed by whom, and then to design training suitable that need, with various aspects and then reinforce
that training to ensure it is continuing. The first issue to tackle when training is to make all individuals feel involved and
valued. If a training course is undertaken by someone it is important they do not enter into the process feeling as if they are being trained because they are a
failure. It may be started with a meeting such as brainstorming. Employee may feel empowered by the situation if they are asked for suggestions on ways of improving the current
service and speeds. This will probably initiate similar conversations which can be utilised for ideas and lead into more formalised training session.
Confidential questionnaires can be used to establish how confident individuals are on the different aspects of their jobs, and training can be directed with these weaknesses in mind. Therefore those
who feel they lack the ability to deal with awkward customers can receive training with this in mind whilst those who feel that product knowledge is lacking may benefit from
reinforcement of this. The most important factor at this stage is that the employees accept the need for change. These are
not the only measures for identifying training needs. There may be the measures. For example, looking at the companies own measures of production, such as productivity figures, quality levels, and
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